1. The e-Coupons are subject to limited availability and are redeemable on a first‑come, first‑served basis, while stocks last. 2. The expiry date of an issued e-Coupon is indicated on the relevant e-Coupon page. Upon expiry, any unused e-Coupon(s) will be forfeited and will not be extended or reissued. 3. The photos and corresponding value provided (if any) are for reference only and may vary from the actual products redeemed. 4. The e-Coupons cannot be altered, returned, cancelled, transferred, resold or refunded and cannot be exchanged for cash or other products or services. 5. Each e-Coupon can only be used once. 6. Each e-Coupon cannot be reused under any circumstances, even if the redemption of the product is subsequently cancelled for any reason. 7. Members are required to examine and accept the quality and quantity of the product(s) at the time of collection. Once the redemption process is completed, no exchange or cancellation will be accepted. 8. The relevant Participating Merchant is responsible for the products redeemed with the e-Coupon(s). Hang Lung Real Estate Agency Limited (“Hang Lung”) is not the supplier, provider or manufacturer of such products and does not in any way warrant the quality and condition of or any other matters in connection with such products and shall not be held liable for the same. Hang Lung shall not be held legally liable for any claims, demands, expenses, costs, losses, or compensation arising directly or indirectly from such products. For any inquiries, feedback, complaints or disputes relating to the products, Members should contact the relevant Participating Merchant or the manufacturers or suppliers directly. 9. A photograph or screenshot of an e-Coupon will not be acceptable. 10. By redeeming an e-Coupon, a Member is deemed to have read, accepted and agreed to comply with these Terms and Conditions and accepted that Hang Lung is entitled to the rights set out in such Terms and Conditions. In case of any breach of these Terms and Conditions, or any dishonest or fraudulent conduct and/or acts by a Member, Hang Lung has the sole and absolute discretion to immediately revoke the Member’s entitlement to any benefits, demand and recover from such Member the benefits redeemed or equivalent value in cash, claim against the Member for any damage and/or losses arising from or in connection with the above and pursue any legal action, without any prior notice. 11. Due to unforeseen circumstances, force majeure events and/or circumstances beyond the reasonable control of Hang Lung, including, without limitation, acts of God, earthquakes, fires, floods, wars, civil or military disturbances, acts of terrorism, sabotage, strikes, epidemics, riots, power failures and computer failure or other technical failure, Hang Lung may at its sole and absolute discretion and at any time amend these Terms and Conditions or any aspect of the e-Coupons and/or withdraw or terminate the e-Coupons without prior notice. Hang Lung accepts no liability for any such amendment, withdrawal and/or termination. 12. In case of any dispute arising from the e-Coupons or these Terms and Conditions, Hang Lung reserves the absolute right to make the final decision. 13. In case of any inconsistency between the Chinese and English versions of these Terms and Conditions, the English version shall prevail. 14. The terms and conditions of the hello Program which can be accessed via the “Hang Lung Malls App (恒隆商場手機應用程式)”, the “香港hello恒隆商場獎賞計劃WeChat Mini Program”, or at the Hang Lung Malls Official Website apply to the e-Coupons. In the event of any discrepancy or inconsistency between the terms and conditions of the hello Program and these Terms and Conditions, the latter shall prevail. 15. These Terms and Conditions are governed by the laws of the Hong Kong Special Administrative Region, and the Hong Kong courts shall have exclusive jurisdiction if any dispute arises.